Frequently Asked Questions
How long do I keep course access?
You receive at least 12 months of access to videos, resources, and updates. If a course is retired, we provide equivalent alternatives or extended access.
Do I need prior experience?
We offer clear paths for Beginner, Intermediate, and Advanced florists. If you are unsure, contact us and we will suggest a placement plan.
Are the courses self-paced?
Yes. You can learn on your own schedule. Live critique windows are optional and announced inside each course.
What is your refund policy?
We offer a seven-day satisfaction window for stand-alone courses provided less than 20% of content has been viewed. For bundles and team licenses, see Terms.
How do critique circles work?
Submit photos and a short brief. Mentors and peers respond using structured rubrics that focus on technique, color story, and mechanics.
Do you teach foam-free methods?
Yes. Our Sustainable track emphasizes reusable mechanics and conditioning to protect stems and reduce waste.
Can I get a certificate?
Most courses provide a completion certificate summarizing competencies. We do not promise job placement or specific earnings.
Do you offer team pricing?
Yes. Studios can enroll teams and access private critique slots. Contact us to discuss goals and scheduling.
How are updates delivered?
When we improve lessons, all enrolled students receive access automatically for the duration of their enrollment term.